Claims Management

claims management

In the event of the worst happening, and you need to make a claim, we will be right there with you, assisting with claim lodgement, documentation and expediting claims resolutions for you.

Our strong relationship with Insurers means extra muscle when it comes to dealing with Insurers on your behalf. We have direct access to the decision makers which enables us to expedite resolution in claim issues. We will do what it takes to make the process as smooth as possible

Making a claim?

The process for lodging a claim varies depending on the type of policy, the Insurer, and the circumstances. The best place to start is by notifying us of any incidents which may give rise to a claim, as soon as is practical. This may assist in reducing claim wait times and possibly reduce unnecessary legal costs.

Following are some additional points to remember should you need to make a claim:

  1. Take immediate steps to protect the property from suffering further damage
  2. Where the law has been broken the Police must be advised
  3. Under no circumstances must liability be admitted for any incident
  4. Third Party demands should be referred to us immediately

Any questions?

Call us on (02) 9525 8648 or email with all your claims needs.